FAQ
Questions? We've got answers.
The plan
What do I get for $7.77*?
Unlimited talk & text plus 1GB of data each month, for $7.77*/mo.
How much are taxes and fees?
They depend on your address. Checkout shows each line (plan, fees, taxes, and total) before you pay, and every bill shows them too.
What happens after 1GB? (Hit or Stand)
You pick at signup. Hit: when you use your 1GB, we automatically add full-speed data 1GB at a time and bill $2 for each GB you use. No interruptions, no pop-ups. Stand: your data slows down until your next month and your price stays $7.77*.
Is there a contract?
TODO(SurgePays): confirm month-to-month / cancellation terms before launch.
Where does it work?
777 Wireless offers nationwide 5G coverage.
Your phone and number
Will my phone work?
Most unlocked phones work. AT&T phones will work. Check your phone with its IMEI before you pay.
Can I keep my number?
Yes. Choose “Keep my number” and have your current carrier's account number and transfer PIN ready.
eSIM or SIM card?
eSIM is fastest if your phone supports it. Otherwise we'll mail a SIM card.
Billing and Auto-Play
What is Auto-Play?
Auto-Play is our name for autopay. Your card is charged each month so your service stays on. Double Down signups require it.
How do I see my bill or change my card?
Log in to the Players Club.
Double Down referrals
How does Double Down work?
Your friend pays month 1 with Auto-Play on, and month 2 is on the house. You get a comped (free) month for every friend who qualifies. No cap.
When do I get my free month?
After your friend's first payment clears, about 30 days after they sign up.
Can I refer people in my house?
They can join at the regular price, but referrals only count for friends at a different address who pay with a different card.
Who qualifies?
A different address and a different payment card from yours, a phone not already on 777 Wireless, a number that's never been on 777 Wireless, Auto-Play on, and a paid first month. No self-referrals. Full rules.
Are comps cash?
No. Comps are bill credits applied to your plan.
Help
How do I reach support?
Call TODO-support-phone or email TODO-support@777wireless.com. Hours: TODO-hours.